Everything you need to know about Haya.
- How does Haya work?
- Haya monitors the CBP Trusted Traveler Programs API every 5 minutes. When a slot opens at your chosen enrollment center, you get an instant alert — by email on the free plan, or email, push notification, and SMS on Pro.
- What programs does Haya support?
- Global Entry, NEXUS, SENTRI, and FAST — across enrollment centers in the United States, Canada, and Mexico.
- Does Haya book the appointment for me?
- No. Haya only sends alerts. You book the slot yourself at ttp.cbp.dhs.gov once you're notified.
- What's the difference between Free and Pro?
- Free users get email alerts for slots more than 30 days out. Pro ($14.99/month) and the 30-Day Pass ($22.99 one-time) add push notifications, SMS, and access to all slots including near-term ones within the next 30 days.
- How fast are the alerts?
- Haya checks every 5 minutes, around the clock. You'll typically be alerted within 5 minutes of a slot opening.
- Can I watch multiple locations?
- Yes. You can watch multiple enrollment centers at once. You'll be alerted as soon as a slot opens at any of your watched locations.
- Can I filter alerts by day or time?
- Yes. Pro and Pass users can filter alerts by day of the week, time of day, and specific date ranges — so you only hear about slots that actually work for your schedule.
- What is the 30-Day Pass?
- The 30-Day Pass is a one-time payment of $22.99 that gives you 30 days of full Pro access — all alert channels, near-term slots, and notification filters. It doesn't auto-renew.
- How do I cancel my subscription?
- Sign in and go to your account settings. You can cancel your Pro subscription at any time. You'll retain Pro access until the end of the current billing period.
- Is Haya affiliated with U.S. Customs and Border Protection?
- No. Haya is an independent service that uses the public CBP TTP API. It is not affiliated with or endorsed by CBP or the U.S. government.